Warranty Return Terms of Service
Bat re-entry occurring due to a specified warranty exception will incur a minimum additional service/trip fee of $450.00.
Bat Free LLC offers a 2 year non-transferable warranty on bat proofing work unless specifically stated by Bat Free LLC. This warranty is limited to bats entering the interior of the structure and does NOT state or imply prevention of bats that may roost on the exterior of the home. Bat Free LLC is to be held harmless for re-infestation due to deterioration, construction, animal damage, wind damage, ice dam damage…Bat Free LLC may continue to work with the homeowner on a time and material basis in the event that any of these take place. Our T&M rate will be discussed on an as needed basis. Bat Free LLC is to be held harmless for visual alterations to the structure. Bat Free LLC is sensitive to the aesthetic nature of our bat proofing work and will strive to keep the bat proofing repairs as unrecognizable as possible. Bat Free LLC endorses and practices non-lethal bat proofing. Batproofing inherently comes with the potential to “trap in” animals of other species that may be co-infesting the structure. Bat Free LLC will be held harmless to the consequences of securing/batproofing the bat infested structure. Special Order Items (Exclusion Pro Vents Guards, Ridgeguard Ridge vent protection systems, etc) require a non-refundable deposit.
Chimneys, fireplaces, b vent pipes, and gas appliance pipes such as but not limited to gas hot water heater stacks and gas fireplace vents must be serviced/secured by a qualified HVAC technician. Bat Free LLC does NOT hold HVAC certification or insurances. Bat Free LLC is to be held harmless for bat entry through HVAC devices. Powered exhaust roof vents will be secured for an additional $225.00 per device unless specified as a line item on the formal bid.
Payment in full is due upon completion of the work unless previously agreed upon and terms set and agreed upon by both Bat Free LLC and the property representative. Failure to cancel an appointment 1 week prior to the commencement of work will result in a $250.00 cancellation fee. Returned checks will result in an additional $30.00 fee. The client will be responsible for all costs of collection, including but not limited to, court costs, attorney fees, and any and all legal measures to collect the amount owed under contract or any effort to recover cancellation fees.